Skip

We knew you'd have a couple of questions for us, so we've prepared some answers to our most frequently asked questions to make things easier for you - at Skip we are all about making things easy!

Will it interrupt my day? I really don’t have time to deal with new processes and training up staff.

Skip was developed and tested hand-in-hand with working cafes to ensure it helps, not hinders, your business workflow. It requires no training and is flexible enough to fit however you work.

If you write orders on cups, then you can work with an iPad – your orders appear (written in café lingo).

If you work off a docket system there is a Skip printer which can sit alongside your existing process.

And you no longer have to spend time stamping loyalty cards and processing cash transactions. What could be easier?

I like interacting with my customers. Will being online mean I'm a bit impersonal with my customers?

Skip doesn’t stop you from interacting with your customers - in fact quite the opposite. By reducing the time you spend on processing orders and exchanging cash, you’ve actually got more time to spend having a good ol' chin-wag.

Is it just changing the way existing customers use us anyway…where’s the advantage?

Actually our figures show that users increase their spend through Skip over time  - almost doubling their spend after 7 weeks! Plus, because Skip allows you to order when you are time poor, or don’t have the readies, it enables your business to capture revenue you previously may have missed out on.

We all know that people really do hate to wait, if the lines are too long their eyes start wandering to the other café round the corner.  Skip stops the queues, and more importantly helps to stop that coffee-wandering-eye straying to the competition.